Recorded Sessions

Our library of recorded sessions is available to IHAF members 24/7, including conference presentations and monthly webinars. These talks are an easy way to engage in remote learning and promote team training. Pick a topic and enjoy!

  • Creative Feedback: Punching Through the Anxiety

    headshot of Gaemer Gutierrez

    Conference

    Presented by Gaemer Gutierrez, Head of Creative at Living Proof

    For most creative teams, nothing stirs anxiety more than the dreaded feedback loop. Presentations that sink into tactical conversations, with resulting requests that compromise the creative strategy as well as the end product. In this session, we hear about some key principles that can help you feel more empowered (and less apprehensive) the next time feedback comes knocking—saving you from those gut-wrenching experiences while preserving your productivity. 

    Category: Recorded Sessions, Creative, Past Conferences, Process

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  • Creative Problem Solving with KPMG

    headshot of James Murphy

    In-House Agency Roundtable

    Presented by James Murphy, Director at KPMG

    Creative talent boasts a wide range of interests and goals that change over time. How can you align these passions with the roles your people fill? In-house agency leader James Murphy shares how he tackles this problem at KPMG, a large firm with a mighty corporate culture that puts people first. Watch this virtual In-House Agency Roundtable session to learn how employee engagement can keep your creative team productive and fulfilled.

    Category: Recorded Sessions, Past Discussion Groups

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  • Creative Problem Solving with realtor.com

    headshot of Amit Kulkarni

    In-House Agency Roundtable

    Presented by Amit Kulkarni, VP, Executive Creative Director at realtor.com

    A core function of the in-house agency is producing creative work that helps propel your business forward. In this virtual Roundtable presentation, Amit Kulkarni walks through a campaign the team at realtor.com produced to support the launch of a new homebuyer service. Sneak a peek at their creative process, from crafting high-level messaging to picking content formats. Don’t miss their animated explainer video, detailed landing page and on-cam testimonials that helped realtor.com boost consumer confidence!

    Category: Recorded Sessions, Past Discussion Groups

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  • Inspiring a Purpose-Driven Creative Culture

    headshot of Darren Abbott

    Conference

    Presented by Darren Abbott, Senior Vice President, Creative at Hallmark Cards, Inc.

    Fostering a culture of creativity encourages employees to bring their imaginations to work, adding original ideas and ultimately value in a way that may not otherwise be realized. In this colorful keynote, we’ll get to know Hallmark’s award-winning creative agency—one of the largest, most-renowned in-house creative teams in the world. We’ll hear about their journey to define a clear sense of purpose and the commitment to artistic exploration that resulted enterprise wide. With innovative initiatives like the Hallmark Creative Leadership Symposium and #My5Days as a backdrop, Hallmark’s purpose-driven creative culture has become a hallmark across the industry and one to which we all might aspire.

    Category: Recorded Sessions, Creative, Organization/Operations, Past Conferences, People

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  • Designing Time Travel

    headshot of Collin Whitehead

    Conference

    Presented by Collin Whitehead, Head of Brand Studio and UX Writing at Dropbox

    The best way to future proof your team is to start living in the future. Creative teams who can use better process design to become more proactive, more strategic and anticipate the changes that are part of every business will be the ones who not only survive, but create the most meaningful work. Collin Whitehead talks about strategies and tactics for getting your creative team to think ahead, making time and space for new ideas to flourish while building a sustainable model for more-impactful work.

    Category: Recorded Sessions, Functional Areas, Organization/Operations, Past Conferences, Process

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  • EBC & The Mysterious Case of the Iridescent Birds

    headshot of Grant Gudgel

    Conference

    Presented by Grant Gudgel, VP, Head of Teads Studio at Teads.tv

    What might a stroke of creative genius, thousands of lines of media-performance data and an absurd number of CGI birds have in common? Explore the inspired world of evidence-based creative (EBC), where savvy brands meld human insight with automation to create real-time feedback loops between media and creative. Deep dive into the methods and tools that have helped global brands supercharge their media performance through agile testing, iteration and rapid creative versioning. Machines won’t replace your creative director anytime soon—but with EBC, they can help us understand how to better connect with audiences to enhance our results.

    Category: Recorded Sessions, Creative, Past Conferences, Tools and Technology

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  • People and Process and Tech, Oh My!

    headshot of Michael LaBerge

    Conference

    Presented by Michael LaBerge, Strategic Operations Director at Liberty Mutual

    What is the one thing every in-house agency needs to do to achieve operational excellence? It’s a trick question. That’s because every team is unique and at a different point in its maturity, so each one has a different set of levers to pull in order to get there. Don’t fret, however—evolving successful operations doesn’t have to be overwhelming. This session touches on three main pillars Liberty Mutual’s Copper Giants™ concentrated on and how their focus not only helped the team grow from small to full service, but advanced their operational effectiveness as well.

    Category: Recorded Sessions, Organization/Operations, Past Conferences, Process

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  • Organizing Around Content

    Webinar

    Presented by Eric Gray, Senior Director of Content Engagement at Universal Orlando Resort

    Establishing an emotional connection with consumers is no longer a nice-to-have, it’s an integral part of building a brand. In this informative session, learn why creating consistent brand content that your audience cares about is so important and how Universal Orlando Resort is advancing its in-house content studio. Want to know what it takes to build a top-tier content and social team? Join Eric Gray as he takes us inside his award-winning operation.

    Category: Recorded Sessions, Recorded Webinars

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  • Design Remix—From Craft to Culture

    headshot of Shani Sandy

    Conference

    Presented by Shani Sandy, Design Executive at IBM

    As design teams scale and reinvent themselves to meet the unrelenting pace of technological and societal change, the prevailing attention given to mastering craft must also be given to cultivating culture. Cultural change, however, is often the most challenging to undertake. In this inspiring session, IBM Design Executive Shani Sandy offers her perspective and shares her experience regarding the most fundamental redesign of all—cultural transformation.

    Category: Recorded Sessions

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  • One Vision, One Voice

    headshot of Deirdre Bigley headshot of Michael Eisenreich

    Conference

    Presented by Deirdre Bigley (L), Chief Marketing Officer and Michael Eisenreich (R), Global Head of Bloomberg Studio at Bloomberg LP

    As the central nervous system of global finance, Bloomberg delivers news, data and technology that powers the world’s markets. Bloomberg also stands for leadership in global politics and philanthropy with Michael Bloomberg (three-term mayor of NYC and key influencer of issues from public health to climate change) as CEO. With such a complex mix of brands, products and initiatives, speaking to various audiences with a single voice is essential—and essentially what Bloomberg Studio has mastered. Join Deirdre Bigley and Michael Eisenreich for a candid reveal of what it took to envision, advocate for and advance a marketing and corporate creative organization that was ultimately named In-House Agency of the Year.

    Category: Recorded Sessions

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