Recorded Sessions

Our library of recorded sessions is available to IHAF members 24/7, including conference presentations and monthly webinars. These talks are an easy way to engage in remote learning and promote team training. Pick a topic and enjoy!

  • Making What's Radical Mainstream

    Conference

    Presented by Jim Wortley, Executive Creative Director, Loblaws

    Educating clients and colleagues to not only expect radical creativity but to embrace it is an ongoing pursuit at Loblaw. That’s why internal partners attend Cannes and spend each and every day in creative seminars and innovation sessions. This compelling keynote explains how to make radical thinking mainstream, how it works for leading brands, and how to encourage it on your team. Hear why Loblaw Agency always offers at least one disruptive option, breaking the brief with breakthrough ideas that challenge convention and stimulate consumers. And how their clients have grown to accept radical creativity as the norm.

    Category: Recorded Sessions, Past Conferences

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  • From Fear to Freedom: A Journey to Empowerment with GenAI

    Webinar

    Presented by Ashley Schnider, Director, Georgia-Pacific

    With the excitement that goes along with learning about Generative AI comes an equal degree of apprehension for all we don’t know. In this webinar, we hear about one team’s journey from fear to freedom as they discovered the transformative potential of GenAI. Ashley Schnider of Georgia-Pacific walks us through her team’s experience—from overcoming initial resistance to leveraging AI to save time and effort in content creation. Learn how to identify high-value opportunities, mitigate risk, and increase efficiency and effectiveness with GenAI. This webinar will inspire you to fearlessly explore AI's vast potential.

    Category: Recorded Sessions, Recorded Webinars

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  • Optimizing Your Membership

    Webinar

    Presented by Emily Foster, Director, IHAF

    As an IHAF member, you have access to over 4,000 in-house agency professionals—not to mention a robust set of tools, templates, and benchmarking data to support your organization. Is your team taking full advantage of what IHAF has to offer? Whether you’ve been a member for five years, five days or are just thinking of joining, this webinar covers the full suite of benefits IHAF offers including our proprietary data library, Performance Evaluator, online and in-person networking. Think of it as a personal training session to help you get the most out of your IHAF membership.

    Category: Recorded Sessions, Recorded Webinars

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  • Make the Most of Email Marketing

    Webinar

    Presented by Kelly Colman (L), Strategic Customer Success Manager, Stensul, Thomas Grimes (M), Solutions Architect, Holiday Inn Club Vacations, and Justin Zucker (R), Solutions Architect, Holiday Inn Club Vacations

    Creative organizations that stand out are those that have evolved from order takers to strategic partners. Interestingly, this shift in positioning and perception has just as much to do with efficiency as it does with creative chops. It’s one thing to come up with a smart idea. It’s another to implement it quickly and in a way that yields results. Among the levers often pulled to engage consumers and drive revenue is email. What’s curious is that the manner in which many companies generate email is patently inefficient. This webinar teaches you how to get the most from email marketing—further propelling you from provider to partner while enhancing the efficiency of your creative operations.

    Category: Recorded Sessions, Recorded Webinars

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  • Integrating AI with a Human Touch

    Webinar

    Presented by Sam Reid, Co-Founder, Loops

    The potential for AI to impact our work is undeniable. What's also clear is that we’re dealing with a moving target that is only going to move faster. As we try to keep pace, we ask ourselves: 1) What should we adopt and what should we avoid? 2) How might we apply AI to enhance existing workflows? And 3) how do we retain that vital human spark for standout creative vs. work that feels mass-produced? This interactive webinar addresses these questions while introducing a range of easy-to-use AI tools that can help your team execute essential marketing tasks up to 10x faster at 10x the scale. From desk research to deck writing, we walk through assorted solutions and how best to apply them.

    Category: Recorded Sessions, Recorded Webinars

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  • Leadership Summit: Chicago Cubs

    Conference

    Presented by Jennifer Martindale, SVP of Marketing, Chicago Cubs

    In this session, Jen Martindale of the Chicago Cubs shares six tools to help you build brand fandom.

    Speaker profile:

    Jen joined the Chicago Cubs in 2022 to steward the Cubs and Wrigley Field brands, overseeing fan development, growth marketing, content development and production, and game presentation. Prior to the Cubs, Jen spent three seasons as vice president of brand strategy for the New Orleans Saints and New Orleans Pelicans. Before joining professional sports, Jen served in marketing leadership roles in the nonprofit sector and spent over ten years at Chicago-based ad agency Leo Burnett, driving brand strategy and leading award-winning campaigns for notable brands like Kellogg’s, Cadillac, PetSmart, and the U.S. Army.

    Category: Recorded Sessions, Past Conferences

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  • Leadership Summit: 7-Eleven

    Conference

    Presented by Marissa Eddings, Sr. Director, Brand, Advertising, Media, and In-store Marketing and In-house Agency, 7-Eleven

    In this session, Marissa Eddings of 7-Eleven walks through how she built a case for growth.

    Speaker profile:

    In her role with the world’s largest convenience retailer, Melissa leads the team behind iconic brand moments like Slurpee Day and has executed groundbreaking brand activations like launching the brand’s first online merchandise store 7Collection, and building a custom car created by the brand’s most loyal fans, aptly named Model 711. Most recently, Marissa and her team were the brains behind the brand’s first-ever music video and ode to Slurpee featuring hip-hop star Flo Milli and the Always Open viral collab with football sensation Ja’Marr Chase. Prior to 7-Eleven, Marissa held roles in brand and marketing with Capital One and American Express.

    Category: Recorded Sessions, Past Conferences

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  • Leadership Summit: Discover Financial Services

    Conference

    Presented by Jorge Orozco-Cordero, ECD, Sr. Director of Brand Communications, Discover Financial Services

    In this session, Jorge Orozco-Cordero reveals how leading through change can elevate a brand.

    Speaker profile:

    Jorge is forever an outsider looking inward. Emigrating from the jungle canopy of Costa Rica and raised in suburban New York, he knows how to thrive in uncertain territories—turning his skill in adaptation into a rich, 25-year career in brand and advertising. Today, Jorge oversees the 38-person internal agency at Discover, leading creative, copywriting, account, and strategy in the development and launch of full-funnel marketing integration across 21 lines of business. In his current role, Jorge has led Super Bowl ad campaigns, launched a national pandemic response campaign to support Black-owned restaurants, and continues to lead Discover’s brand evolution into the future.

    Category: Recorded Sessions, Past Conferences

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  • Leadership Summit: Highmark Health

    Conference

    Presented by Amy Spears, SVP Brand, Creative & Media and George Friedman, Director of Content Development & Production, Highmark Health

    In this session, Amy Spears and George Friedman pull back the curtain on the In-House Agency of the Year.

    Speaker profile:

    Amy oversees brand, creative, and media for Highmark Health, a $26 billion national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional network of hospitals and physicians. She also leads Tonic, a 125+ member team, to support the company’s mission of creating remarkable health experiences that free people to be their best. In her current role, Amy leverages 25+ years of experience in advertising and marketing with multiple Fortune 40 retail and healthcare companies to build and develop high-performing and award-winning brands, teams, and team cultures.

    Speaker profile:

    With a reputation as a global leader, brand builder, and storyteller, George is a content creation expert specialized in leading teams that produce award-winning content for some of the world’s most respected brands. Having a creative, technical, and operational background provides George with a unique understanding of the full production process from conception to launch across all channels. Today, George leads content development and production at Tonic, Highmark Health’s in-house agency, where he and his team focus on TV, video and photography, digital and paid social, print production, and web publishing.

    Category: Recorded Sessions, Past Conferences

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  • Four Cornerstones of Responsible AI

    Webinar

    Presented by Tara DeZao, Product Marketing Director, AdTech and MarTech, Pegasystems

    While the potential benefits of AI are staggering, so are the risks. With the rise of generative AI technologies, the pressure to produce at a breakneck pace has never been greater—increasing efficiency, outrunning competitors, and protecting revenue streams. Without a structure in place to enforce accountability and proactively mitigate problems, however, the negative impact on brand could be devastating. In this timely session, we hear about four pillars that can enable you to leverage AI with maximum effectiveness and minimum risk: engaging customers with empathy, identifying and reducing bias, ensuring transparency of decision-making, and driving accountability across teams and programs.

    Category: Recorded Sessions, Recorded Webinars

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