Blog Archive
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The Art. of Effective. Communication.
August 31, 2015
The Art: Communication is an art. You have to be skillful, intuitive and nuanced; and you have to learn the different strokes to use with different folks. Effective: If you're not effective, what's the point? Effectiveness is the barometer of any successful exchange.Communication: Ah, the key. What …
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Lessons from Four Harmonious Friends
August 10, 2015
When we were younger, team building happened all the time—without us even realizing it. As children, we learned how to get along in the sandbox, to share and play nicely with other kids. I’m reminded of an old folktale: The Four Harmonious Friends—Bird plants a seed; Rabbit waters it; Monkey …
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The Crystal-Clear Winner
June 15, 2015
Each year, numerous winners leave the IHAF Awards Show with accolades in hand. Only one team, however, walks away with the coveted, crystal Best of Show trophy—the clear stand-out among all of the work submitted that year.
The Best of Show winner is chosen at the end of a day-long process where …
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Why Awards Matter (Even When They Don’t)
June 04, 2014
In the external agency world, awards are everything. A creative director early in my career once told me to give the client Headline A (the better headline), even though I told him they would probably reject it. I knew that Headline B was also effective and was probably the one they’d want because …
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Changing Your Relationship Status
June 02, 2014
As the service-minded design group that once was blossoms into a strategic superpower within your organization, you’ll find your team’s credibility growing—and your responsibilities tripling. What do you mean you can’t design an award-winning logo, lead an international conference call, present …
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Creative Respect: Earn It, Don't Expect It
May 26, 2014
Over my career, I’ve had many conversations with in-house creative colleagues related to getting respect from clients. Actually, I had one last week. Common refrains include, “They just don’t get it” or “They don’t understand design” and my personal favorite, “They’re art directing me!” So, how do …
