• How To Build A Duck, And More!

    November 17, 2014

    • by IHAF Staff

    Did you know that these six LEGO bricks can be configured into 950,000 different combinations? Neither did we—until last week’s IHAF Conference, that is. In fact, we learned a lot over the course of the two-day event from leadership challenges to organizational strategies to techniques for rapid- …

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  • Does Your Team Measure Up?

    October 22, 2014

    • by IHAF Staff

    Measuring your in-house agency’s performance is critical. To deliver ongoing value to the businesses you support, you must understand and be able to quantify your team’s effectiveness and your clients’ satisfaction. It’s also essential to know how your team is progressing over time and how they …

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  • Out of the Mouths of Members

    January 29, 2014

    • by IHAF Staff

    In previous posts this month, we’ve talked about the unique suite of benefits that IHAF provides. So we thought we’d do something different today—tapping our members for what they have to say about being part of our burgeoning community.

    “It's so important for people working internally to reach …

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  • Network, Share, Learn—Join IHAF.

    January 22, 2014

    • by Kate O'Callaghan, IHAF

    The best part of my job is helping to grow the IHAF community—which makes sense since my focus as IHAF’s Business Development Manager is to welcome new members into the fold. In the six short months since joining the team, I’ve had the opportunity to connect with members and hear firsthand about …

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  • Member Satisfaction Matters

    January 15, 2014

    • by IHAF Staff

    At the end of each year, we survey our members to find out what’s working and what more to consider to advance IHAF’s program and service offerings.

    Most recently, we received an overwhelming response to our year-end satisfaction surveys—so much so that we decided to share a few member responses …

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  • Welcome to the Neighborhood

    January 06, 2014

    Is it me, or did last year go by in a blur? If you put any stock in the adage, “Time flies when you’re having fun,” then 2013 was a party. Indeed IHAF had a banner year filled with new members, new opportunities, and increased awareness around the growth of the in-house model.

    One of the best …

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