• Managing Clients with a Creative Spark

    May 12, 2014

    I often hear that in-house client relationships can be like walking a fine line of diplomacy, where negotiation can determine the creative direction. Well, I think it’s the creative process that can determine the direction of the relationship.

    The Creative Advantage. Having world-class creative …

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  • Hey Clients, Don’t Drink and Draw

    April 28, 2014

    At the ripe old age of 24, I was given the unique opportunity to design a complete corporate identity for a commercial real estate development that was to be erected on the South Shore of Massachusetts, a region that runs south of Boston along the shoreline of the Massachusetts and Cape Cod Bays. I …

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  • Meet Two New Board Members

    February 17, 2014

    This month, IHAF is exploring the topic of Operational Excellence and what it means to in-house agencies. As part of this series, I asked the two newest members of IHAF’s Board of Directors, Mark Gibson, Assistant VP of Creative Services at State Farm and Wayne Barringer, Director of Creative …

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  • Do You Want it Fast, Cheap or Good?

    February 10, 2014

    We may be witnessing a harmonic convergence of sorts in the name of operational excellence. While the inclination for any business may be to try to do as much as it can with the resources it has on hand, that’s not always effective. Sooner or later, what seems like the fastest, easiest path to …

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  • An Outside Perspective on an In-House Partner

    October 14, 2013

    Great relationships are based on trust, and working as part of a team is no different. It takes serious foundational effort to build trust in a group setting—and it doesn’t happen overnight. But it’s necessary before any meaningful exchange of ideas or collaboration is possible. It’s one thing to …

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