Recorded Sessions

Our library of recorded sessions is available to IHAF members 24/7, including conference presentations and monthly webinars. These talks are an easy way to engage in remote learning and promote team training. Pick a topic and enjoy!

  • Leadership Summit: The Coca-Cola Company

    Conference

    Presented by Kirstin Dorsch, Director, Coca-Cola Creative Studios, The Coca-Cola Company

    A champion of authenticity, devotee to the balance of process and creativity, and believer that collaboration and inclusivity are essential for a successful team, Kirstin spent the past five years evolving and expanding Coca-Cola Creative Studios. In this energetic session, she shares six keys to fostering a healthy team culture in turbulent times.

    Category: Recorded Sessions, Past Conferences

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  • Leadership Summit: Empower

    Conference

    Presented by Bill Fox, VP, Head of Brand, Empower

    Bill brings over 35 years of brand, advertising, agency management, and UI/UX design experience to his role at Empower. In this insightful session, Bill takes us through their recent brand transformation including how the relationship between Empower’s internal and external agencies has been pivotal to their success.

    Category: Recorded Sessions, Past Conferences

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  • Leadership Summit: Delta Air Lines

     

    Conference

    Featuring Alex Blackwell, Chris Fisher, Ahmad Glenn, Jen Kleinrock and Catherine Simmons, Delta Air Lines

    Get to know our reigning In-House Agency of the Year, with the leaders of Delta's Window Seat walking through their organizational structure, operating practices, and creative capabilities. You'll hear about the evolution of the group from its birth in 2019 to today, and how a deliberate focus on culture enables them to keep climbing. 

    Category: Recorded Sessions, Past Conferences

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  • Maximize the ROI of Your Internal Video Studio

    Webinar

    Presented by Rebecca Garnick Ast (L), VP, Program Development, and Jim Cosco (R), Principal, Tippingpoint Labs

    Over the past few years, many internal agencies and corporate creative organizations have invested heavily in building video studios, eliminating the need to fully outsource such projects. But even with the equipment and facilities, teams are struggling to deliver on the promise of that investment—not to mention meet rising demand for video assets. Maybe your video process is muddled. Or your output is lacking that wow-factor. Or maybe your studio space sits empty more often than not.

    Standing up a video capability requires vision and planning, clear roles and responsibilities, detailed production processes, and an understanding of how the video function ladders up to the in-house agency overall. In this essential webinar, the content marketing and video production experts at Tippingpoint Labs walk us through what it takes to deliver a demonstrable return on your investment, evolving your video studio from an adjunct offering to a competitive advantage.

    Category: Recorded Sessions, Recorded Webinars

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  • Agile for Marketing: A Tale of Transformation

    Webinar

    Featuring Nicole Crawley, Jennifer Lennon, Michelle Schoening and Lori Taylor of Navy Federal Credit Union

    After years of working in silos, continuous fire-fighting and a lack of clear priorities, the marketing department at Navy Federal Credit Union decided something had to change. So, a year and half ago, they set out to find a better way of working. Inspired by the efficiencies of the Agile methodology for software development, they wondered how it might benefit their marketing deliverables. Join Navy Federal as they walk through a tale of transformation including how they organized their teams, broke down the work, and made this new and drastically different way of working work for them.

    Category: Recorded Sessions, Recorded Webinars

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  • Making Workflow Work Better

    Webinar

    Presented by Steven Enos (L), Creative Operations Analyst, and Michael LaBerge (R), Director, Strategic Operations, Liberty Mutual

    In this session, Liberty Mutual’s Michael LaBerge and Steven Enos will share how the Copper Giants™ set an intention to evolve their operational efficiency by committing to continuous improvement, not just talking about it. They’ll walk through how the in-house agency uses multiple tools, including Adobe Workfront, to manage end-to-end workflow. And we’ll preview what’s next as they continue their journey through the integration of even more tools. Key takeaways include how to build a framework for planning, prioritization and collaboration, how to increase visibility and value across the marketing ecosystem, how Liberty Mutual used Workfront’s new UI to increase adoption, and how to create customized experiences using templates, dashboards and pins.

    Category: Recorded Sessions, Recorded Webinars

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  • Taking the Charge Out of Charging Back

    Conference

    Presented by Jennifer Panitch, Director, Creative Operations, Anywhere Real Estate

    Tasked with setting up a chargeback model, the team at Anywhere Real Estate not only discovered best practices to help launch it, they parlayed it into a resourcing and capacity-management system that informs internal staffing decisions in partnership with finance and HR. While some get fired up over the mere thought of charging back for internal resources, this intrepid team is using the new model to successfully track time, manage capacity and allocate hours by line of business. If you’re looking for ways to manage volume by client (with or without a chargeback model), this is the session for you.

    Category: Recorded Sessions, Past Conferences

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  • From IHA to LLC: Copper Giants™ Goes External

    Conference

    Presented by Clifford Stevens, VP, Managing Director, Copper Giants™, Liberty Mutual Insurance

    Since 2017, the creative agency at Liberty Mutual has been building toward something special. As part of its five-year plan, the team has been focused on adding significant value by adopting a growth mindset, scaling capabilities, and recruiting top talent so the work they produce performs better each year. The question was, could they ever get good enough to not only support Liberty Mutual but extend their services to other brands? Join us to find out how the Copper Giants™ formed an LLC to create a truly unconventional offering. In addition to hearing what it took to secure executive buy-in to work for other companies, we’ll see the first few pieces the team produced for one of its external partners.

    Category: Recorded Sessions, Past Conferences

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  • Shop Talk: What the Creative Doesn't Tell You

    Conference

    Presented by Robert Davison (L), Creative Director, Print and Photography and Pamela Sarian (R), Executive Director, Marketing & Creative Services, Boston University

    How does a typical project request turn into award-winning creative? Can it be done on a shoestring budget? In a short timeframe? And why does so much “good work” end up on the cutting-room floor? In this session, we’ll spill on the good, bad and often challenging parts of the creative process at BU, including how we leverage client expertise and project limitations to develop the best solutions possible. Join us to talk shop, commiserate, and discuss the steps (and setbacks) that go along with producing industry-leading creative work.

    Category: Recorded Sessions, Past Conferences

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  • Workfront Rollout Lessons Learned

    Conference

    Presented by Jordan DeWitt, VP of Brand Creative, Capital One

    Who wants to migrate 200+ associates, 13+ agencies, 15000+ deliverables, and 15+ business units to a single automated workflow system? Join us to hear the ups and downs of Capital One’s implementation of the web-based project management platform, Workfront. Find out why they decided to make the move and how they made it work across their sprawling creative ecosystem. With lessons learned and pitfalls to avoid, this is the ideal session to attend if your team is planning to invest in a new work management system.

    Category: Recorded Sessions, Past Conferences

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