Cultivating the next generation of agency management is one of the most critical tasks at hand. It takes deliberate effort and, done right, can help build a pipeline of qualified internal leaders. Done wrong or not at all, it can lead to ineffective managers, weak teams and limited growth potential for employees. Now more than ever, it is essential that emerging leaders be armed with tools to develop to their fullest potential. This session covers four must-have skills, preparing the next generation of leaders to step into bigger roles and impact the talent on their teams.