Giving and receiving feedback can be uncomfortable, and it’s easy for these conversations to potentially veer off track. This webinar offers managers practical tools for staying calm, focused, and effective in the moment. We’ll discuss how the body and brain respond to challenging conversations and why employees might be tempted to shut down. We’ll also review a simple framework for delivering clearer feedback, and strategies for recovering when things go sideways. Designed for managers at all levels, this session builds confidence and strengthens everyday communication.
