The Inside Scoop

  • Building Your Bench

    November 24, 2014

    In the sports world, there are injuries in almost every game. When those injuries are substantial enough for a player to miss time from the game, the best teams have another player who is prepared to step in and fill the role. Every Sunday, NFL coaches talk about the next man up being ready and how …

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  • The Most Effective Leaders Know It’s All About The Team

    November 19, 2014

    An effective leader is often defined by his or her professional accomplishments, corporate values and management style. However, the most effective leaders I’ve worked with recognize that they are only as good as the teams they are leading. In a world of globalization, innovation, technology and …

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  • How To Build A Duck, And More!

    November 17, 2014

    • by IHAF Staff

    Did you know that these six LEGO bricks can be configured into 950,000 different combinations? Neither did we—until last week’s IHAF Conference, that is. In fact, we learned a lot over the course of the two-day event from leadership challenges to organizational strategies to techniques for rapid- …

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  • Exploring Organizational Strategy

    November 11, 2014

    You wouldn’t think of embarking on a new ad campaign or product launch without the benefit of a well-crafted strategy. Yet many internal agencies think nothing of continuing to grow without the benefit of a purpose-driven organizational strategy. The reality is that a lot of in-house teams have …

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  • Nametags Are Not for Nerds (And Other Tips for Attending the IHAF Awards Show & Annual Conference)

    October 31, 2014

    • by IHAF Staff

    IHAF’s biggest event of the year, theIHAF Awards Show & Annual Conference is right around the corner. With a snazzy newvenue, a two-day, action-packed agenda, and more opportunities for networking and participation than ever before, what can you do to get the most out of attending? Here are a few …

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  • Valuing Your Agency’s Performance

    October 28, 2014

    One of, if not the hottest topic within in-house agency management circles today is the question: to charge or not to charge?

    This month at IHAF, we’ve been focusing on in-house agency performance. And while the measures of performance are many, for in-house agencies in particular, cost savings is …

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  • Does Your Team Measure Up?

    October 22, 2014

    • by IHAF Staff

    Measuring your in-house agency’s performance is critical. To deliver ongoing value to the businesses you support, you must understand and be able to quantify your team’s effectiveness and your clients’ satisfaction. It’s also essential to know how your team is progressing over time and how they …

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  • Reviews. Ratings. Opportunity. Fear. What’s Your Take on Performance Management?

    October 20, 2014

    • by Ericka Perry, CEB

    For any leader with responsibility for establishing a performance management strategy or facilitating a performance management process, I believe one thing is true—it takes continuous action and interaction to generate the “right” results.

    Effective performance management can drive you more …

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  • Managing Performance Through Seasons of Change

    October 15, 2014

    You’ve probably heard the expression “change or die.” One of the reasons change can be scary is because performance can suffer during the transition. So how can you maintain high standards of performance during times of corporate uncertainty?

    At American Bible Society, we have been engaged in a …

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  • The Wonders of Radio

    October 13, 2014

    Radio is a lot like Cinderella—a hard-working beauty with a somewhat-dusty complexion that’s often overshadowed by her brighter, shinier stepsisters. And like the fairy princess, radio is beloved by some (listeners) though misunderstood by many (advertisers). Isn’t it time to try on that glass …

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