The Inside Scoop

  • Summertime: The Great Balancing Act

    August 12, 2013

    Whatever happened to summer being a slower season in the agency business? It used to be a time when the pace throttled back—when work volume and deadlines lightened up a little. For the in-house agency at Discovery, I can attest that our volume and pace are as high as ever.

    Most folks still take a …

    Read Moreright arrow

  • Summertime, And the Livin’ is Easy (Or Is It?)

    August 05, 2013

    Remember summer when you were a kid? For me, summer promised a clean canvas that I filled with long, luxurious days reading books from the bookmobile, long hours at the pool, Girl Scout camp and wonderful visits to Grandma's house. Summer seemed endless and by the time it was over, I was actually …

    Read Moreright arrow

  • Meet a Board Member

    July 24, 2013

    • by IHAF Staff

    IHAF Board member, Kim McNeil, knows a thing or two about workflow. As VP of Operations and Vendor Management for FCA, the in-house agency at Fidelity Investments, Kim is responsible for all staffing, infrastructure and process management initiatives. IHAF caught up with Kim recently to get her …

    Read Moreright arrow

  • Data Deep Dive

    July 24, 2013

       Earlier this year, IHAF published its In-House Agency Report Card—a study capturing performance feedback from over 200 clients actively engaged with in-house agencies, with comparative data from some of the leading external agencies in the country. The results showed that clients rate internal …

    Read Moreright arrow

  • Meet a Member

    July 22, 2013

    • by IHAF Staff

    Meet IHAF member, Dan Buckhout—a marketing, creative, and publishing operations expert who specializes in assessing and implementing agency management systems, optimizing workflow, and process improvement. Dan successfully led the charge to replace the legacy project management and charge-back …

    Read Moreright arrow

  • Workflow Systems Done Right

    July 17, 2013

    • by IHAF Staff

    The in-house agency community has been calling for it and IHAF is delivering—aninstructional webinar on August 8 that’s focused entirely on workflow systems implementation. In this how-to session, we’ll talk about the importance of assessing your operation first—defining where you are and where you …

    Read Moreright arrow

  • Who’s Directing Traffic In House?

    July 15, 2013

    Skillful project trafficking can increase team efficiency by optimizing resources, facilitating information sharing, and maintaining budgets while reducing costly rework. What’s curious is that while “traffic” is seen as an essential function, few in-house agencies have resources devoted to it. …

    Read Moreright arrow

  • Workflow Systems: The Ultimate Horserace

    July 08, 2013

    Which workflow system is best? It’s a question we hear over and over, which is precisely why IHAF chose Workflow Systems as our topic to explore this month.

    At the recently wrapped IHAF Huddlediscussion group series, held in four locations across the U.S., participants concluded that there is no …

    Read Moreright arrow